Contact Us

We're here to help! Whether you have questions about FundGate, API integration, subscriptions, technical issues, or general inquiries, we'd be happy to assist you.

๐Ÿ“ง Email

You can contact us using either of the following email addresses. Both are official FundGate contact emails and are regularly monitored.

General Support & Inquiries

mazid.space@gmail.com

Technical Support

support@mazid.dev

If you haven't received a response within 24โ€“48 hours, you may resend your message to either email address.

๐Ÿ’ฌ Telegram

Username: @mazid_gmr

For quick questions, developer discussions, integration assistance, or general support, you can also reach out to us on Telegram.

๐Ÿ•’ Response Time

We generally respond to all inquiries within 24โ€“48 hours.

Response times may be slightly longer during weekends, public holidays, or periods of unusually high support volume.

Before Contacting Us

To help us resolve your issue as quickly as possible, please include the following information whenever applicable:

  • Your FundGate account email
  • Order ID or Transaction ID
  • Merchant ID (MID)
  • A clear description of the issue
  • Screenshots or error messages (if available)
  • Steps to reproduce the problem (for technical issues)

Providing these details helps us investigate and resolve your request more efficiently.

Report Security Issues

If you believe you've discovered a security vulnerability, found a bug affecting user security, or identified any suspicious activity related to FundGate, please report it responsibly by emailing us at either of our official email addresses.

We appreciate responsible disclosure and will investigate all legitimate security reports as quickly as possible.

Feedback & Suggestions

We're always looking to improve FundGate.

Whether it's a feature request, API improvement, UI feedback, or an idea that could make the platform better, we'd love to hear from you.

Your feedback helps us build a better experience for the entire developer community.


Built by Developers, for Developers

FundGate is proudly built and maintained by Mazid (MazidSpace), a B.Tech Computer Science student passionate about building developer tools and simplifying payment integration for students, indie developers, creators, freelancers, Telegram bot developers, and small businesses.

Thank you for supporting an independent developer-built project. Every suggestion, bug report, and piece of feedback helps make FundGate better for everyone.

Built with โค๏ธ by Mazid
MazidSpaceโ€ขmazid.devโ€ขLinkedIn