Privacy Policy

1. Information We Collect

When you create an account or use FundGate, we may collect information such as:

Account Information

• Full Name
• Email Address
• Password (stored securely in encrypted/hashed form)
• Profile information

Merchant Information

• Merchant ID (MID)
• UPI ID
• API Keys generated through FundGate
• Account configuration

Payment Information

FundGate does not collect or store your bank account details or card information.

Payments are processed through your connected Paytm Merchant Account, and funds are settled directly into your merchant account.

We may store limited payment metadata such as:

• Order ID
• Transaction Reference
• Payment Status
• Timestamp
• Amount

This information is used only to provide payment verification and related services.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Generate and manage API keys.
• Verify payment status.
• Improve platform performance.
• Prevent fraud and abuse.
• Provide customer support.
• Comply with legal obligations.

3. Data Security

Protecting your information is one of our highest priorities.

We use reasonable technical and organizational measures to help protect user data, including secure communication, access controls, and modern security practices where applicable.

While we strive to protect your information, no online service can guarantee absolute security.

4. Privacy Commitment

We value your privacy.

FundGate:

• Does not sell your personal information.
• Does not share your personal information for advertising purposes.
• Collects only the information necessary to operate the platform.
• Limits access to user information to authorized personnel when required.

5. API Keys

Your FundGate API Keys are confidential.

You are responsible for keeping your API Keys secure. Do not share them publicly or with unauthorized individuals.

If you believe your API Key has been compromised, regenerate it immediately.

6. Cookies

FundGate may use cookies and similar technologies to:

• Keep you signed in.
• Improve website performance.
• Remember user preferences.
• Analyze website usage.

You may disable cookies through your browser settings, although some features may not function properly.

7. Third-Party Services

FundGate may rely on trusted third-party services for infrastructure, authentication, analytics, email delivery, security, or payment-related functionality.

These providers have their own privacy policies governing their services.

8. Payment Processing

FundGate provides developer tools and APIs to simplify UPI payment integration.

Payments are processed using the connected Paytm Merchant Account and are settled directly to the merchant's own account.

FundGate does not act as a bank and does not intentionally hold customer funds.

9. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide our services.
• Resolve disputes.
• Meet legal or regulatory obligations.
• Improve platform reliability.

When data is no longer required, we may delete or anonymize it where appropriate.

10. Your Rights

Depending on applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete your account, subject to applicable legal or operational requirements.
• Contact us regarding privacy-related concerns.

11. Children's Privacy

FundGate is not intended for children under the age required by applicable law to use the service independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be reflected by updating the Last Updated date.

13. Contact Us

If you have questions regarding this Privacy Policy, you can contact us:

14. Disclaimer